Shop Policies


Shipping

Estimated shipping times:

  • Sweden: 1-3 business days
  • United Kingdom: 3-4 business days
  • North America: 5-14 business days
  • Europe: 3-7 business days
  • Australia, New Zealand and Oceania: 6-14 business days

I’ll do my best to meet these shipping estimates, but cannot guarantee them.
Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 1 hour of purchase

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

  • I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently asked questions

What if my package is lost in the mail?
Let me know and we’ll work it out! Usually I want to wait a while and see if it has gotten stuck in customs, but if you don’t get the package I will send you a new one.

Sizing details
I can’t offer different sizes than I have in my shop, but I sell some of my motifs on Redbubble and there you can find more sizes for prints.
Redbubble shop: https://www.redbubble.com/people/agrapedesign/shop

Wholesale availability

I offer wholesale for my prints! Send me a private message and I’ll send you my pricelist.

Custom and personalized orders

If you want a name on a print, or different colors etc, contact me and we can work something out. However I only do commission work to companies.

 

Seller details

Anna Grape

Värdshusgränd 9D

76150 NORRTÄLJE

Sweden

VAT SE851124014801